Failed to open document Errors in NPrinting Engine or Scheduler log

[Frank_S]

Issue

Verifying NPrinting connections shows all green check boxes.

However, when executing publish reports tasks, the task fails and we see failed to open document errors in NPrinting Engine or Scheduler log.

Environment

• Qlik NPrinting

Resolution

• Triggers. Remove any sheet triggers or any other unsupported items in the document (triggers not supported). See Related Content section below
  • Note: the NPrinting connection verification process does not check for 'triggers' nor 'alternate states'. These must be checked manually in the connected document. Verification will pass even if these exist in the document.
• Section access. If the identity used does not have access to the document then it won't be able to use the document in the QS connection. See Related Content section below
  • Note: If section access check box is selected but there is no section access in the document, make sure to uncheck the section check box on the NP connection configuration page
• In the NP Connection identity field, use an Identity that that has access to the document. See Related Content section below

Related Content

• NPrinting Reports, Tasks and Connections that use Section Access Fail or Access Denied errors
• Qlik NPrinting and Section Access
• Unsupported Qlik Sense objects
• Troubleshooting connection verification errors