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How to request a control number and LEF

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Digital Support
Digital Support

How to request a control number and LEF

Last Update:

Oct 4, 2023 4:28:41 AM

Updated By:


Created date:

Mar 31, 2016 11:42:59 AM


The instructions apply to obtaining your control number and LEF. Signed License Keys (SLK) are sent by email and need to be requested from Qlik Support.


  1. Login to the Qlik Community and click Support.

              *If you do not have a Qlik account (username and password) please see the article How to Register for a Qlik Account

  2. Click Licenses & Archived Cases

  3. Click View Licenses and Archived Cases 

    legacy licenses and cases.png

  4. Click License Information

    license information.png

  5. Choose the appropriate license/s.

  6. Click Request Control Number" or "Download LEF"

    For LEF downloads note that Pop-Up should be enabled on your browser to allow the above page to be shown.

    download control number and lef.png

    Clicking Download LEF provides the LEF immediately. 
    Request Control Number triggers an email that will arrive in a few minutes.  




This video will demonstrate how to view a license Enabler File or LEF and Control Number.

If you are looking for a Signed License Key,
this has been sent via email.
If you can’t find your Signed License Key, contact Support.

First visit and login with your QlikID email address and password.

Click on License Information at the top of the page
and verify the account.

You will be shown a list of Active and Expired Licenses.

You can use the filter to search for a specific license.
Click the checkbox next to the license.
Then click on Request Control Number" or "Download LEF"

Clicking Download LEF provides the LEF immediately. 
Make sure that no pop up blockers are enabled that prevent the pop up from showing.

Request Control Number triggers an email that will arrive in a few minutes.  

I hope this helped.

If you'd like more information

Take advantage of the expertise of peers, product experts, Community MVPs and technical support engineers
by asking a question in a Qlik Product Forum.

Hiding in plain sight is perhaps the most powerful feature on the Community:
the Search tool.
This engine allows you to search Qlik Knowledge Base Articles,
Or across the Qlik Community,
Help dot Qlik dot com, Qlik Gallery,
multiple Qlik YouTube channels and more, all from one place.

There’s also the Support space.
We recommend you subscribe to the Support Updates Blog,
And learn directly from Qlik experts via a Support webinar, like Techspert Talks or Q&A with Qlik.

Nialed it.

Labels (2)
Partner - Contributor
Partner - Contributor

not showing any details under product license below showing blank, what does it mean


Digital Support
Digital Support

Hello @Kunal12164 

Please contact our support agents through live chat. Click the Chat Now button in the bottom right corner of the screen to get started. They will be able to help you navigate licensing questions.

All the best,

Version history
Last update:
‎2023-10-04 04:28 AM
Updated by: