Official Support Articles

[Alan_Slaughter]

Qlik Sense allows for a maximum of five parallel sessions from one user. If the maximum is reached, the sixth connection will fail with "You cannot access Qlik Sense because you have no access pass. Too many sessions active in parallel" 

Qlik has received feature requests to extend the session count limit from five. 

For information on what amounts to different sessions, see How to count sessions in Qlik Sense . For troubleshooting steps on the no access pass warning which are unrelated to this feature request, see Troubleshoot too many sessions active in parallel and  You cannot access Qlik Sense because you have no access pass

Environment:

Qlik Sense Enterprise on Windows 

 

Internal Investigation IDs:

• QLIK-96217

Related Content:

You cannot access Qlik Sense because you have no access pass
How to count sessions in Qlik Sense 
Troubleshoot too many sessions active in parallel

[Ken_T]

Could Qlik give some guidance on what a user can do to avoid this situation, what counts as a parallel session and what to do once the issue happens?

The old KB article used to have these details but it seems to have been retired and redirected to this community post, which is missing these details. 

[Sonja_Bauernfeind]

Hello @Ken_T .

I think you mean this article: How to count sessions in Qlik Sense  

It's the only one we've had which included examples on when a new session is opened. I've linked it (along with a few other relevant ones) to this one.

Kind Regards,

Sonja 

[Ken_T]

@Sonja_Bauernfeind thank you!

Do you know if this is officially documented anywhere for Qlik SAAS?

[Sonja_Bauernfeind]

Hello @Ken_T 

Let me look into this for you! 

All the best,
Sonja