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Qlik Sense Enterprise SaaS - Alerting not in Console

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Sonja_Bauernfeind
Digital Support
Digital Support

Qlik Sense Enterprise SaaS - Alerting not in Console

For some Qlik Sense Enterprise SaaS tenants, even if they have Qlik Sense Enterprise entitlement, they will not see the new Alerting section due to a missing backend attribute. This is primarily affecting Partner NFR licenses. 

The attribute in the LEF is: SAAS_ALERTING;FULL;;

If you would like to validate whether or not this attribute is missing, follow these steps: 

  1. Login into your affected tenant as a tenant admin. 
  2. Go to the URL + /api/v1/data-alerts/settings
  3. You should get a response that includes something like:
    {"data-alerting-feature-operation-status":"none","data-alerting-feature-operation-status-change":"TIMESTAMP","data-alerting-license-status":"enabled","enable-data-alerting":true,"tenantId":"GUID"}​
  4. Alternatively, you can also check URL + /api/v1/licenses/overview for this attribute: 
    "product": "Qlik Sense Enterprise",
      "parameters": [
        {
          "name": "qlikAlerting",
          "valid": "./.",
          "values": {
            "saas_alerting": "FULL"
          }​

 

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Last update:
‎2022-05-10 02:59 PM
Updated by: