ACTIVEX Excel

[ALEX1977ALEX]

Hello Community

Version Designer 21.0.2

Version Server 21 . 0 .2 SR1

I have an issue about nprinting with Excel ActiveX

NPrinting Designer has ActiveX COM error - Qlik Community - 1800671

-already modify designer exe with the compatibilty tab "run as administrator'

-Stop and restart all the nprinting services

-Already uninstall/install office 2016

But it's always on error

for your info Powerpoint/Word ==>Ok Excel =>OK

Alexandre

[Lech_Miszkiewicz]

NPrinting designer requires "Zoom Level" to be set to 100% on all your screens - do you meet this requirement?

[Lech_Miszkiewicz]

https://community.qlik.com/t5/Qlik-NPrinting-Discussions/Nprinting-template-editor-excel-zoomed-in/t...

[ALEX1977ALEX]

Hello 

i dont understand your post.

may can you explain to me by an other way?

Alexandre

[ALEX1977ALEX]

Ok it  is not the same issue

Nprinting cannot edit the Excel template, i have an issue

[Lech_Miszkiewicz]

On the PC where you have designer installed go to:

• Settings
  • Display
    • Scale and layout  and set it to 100% for all screens (if you use multiple screens)
    • 

[Lech_Miszkiewicz]

1. Well, the error you are showing can be thrown if you dont meet 100% zoom requirement. So first thing is to confirm that you have 100% zoom level set. 

Setting it to 100% obviously requires you to log off and log back on as not all settings can be applied.

Once we confirm that you have 100% zoom level configured and you still have issues then we will move on and try another things...

2. Make sure your Excel can run, is licensed and is in "Optimize for compatibility" mode

3. On another note - do you have any Add-Ins installed in your Excel? If this is corporate PC sometimes companies install add-ins which may prevent it from running properly

cheers

Lech

[ALEX1977ALEX]

i cannot change the zoom on settings/display (because of remote session)

Dont understand the zoom 100%  with my issue ActiveX ...

[ALEX1977ALEX]

it is ok with powerpoint or Word but not with Excel

[Lech_Miszkiewicz]

ok - if its RDP that is different story with the zoom level... I guess you are trying to run it on the server... What about other points I mentioned (excel activation, add-ins etc)?

@Ruggero_Piccoli - do you have anything to add to this?

thanks