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Creator III
Creator III

Import Task for recipient User getting failed

Hi Qlik Experts,

I am importing the recipients user task with Filter and groups,It succeed when no. of user upto 3 ,but after updation of excel file of

import recipients with increased number of recipients,the same task getting failed and showing the error,


ERROR message : importing USER : Can not create the new user because their email is already in use.

ERROR message : The import failed due to some invalid entries. No data was saved."

Give me solution for resolving this problem,ASAP;




@ Daniel Jenkins

Thanks and Regards,


20 Replies
Contributor II
Contributor II


I had the same error as the author.
The fact is that I downloaded 16,000 users with the same name, and then changed it and caught an error.

As a result, renamed back and import without problems.