NPrinting Report distribution in Shared folder

[samrat_g]

Hi all,

I'm facing an issue while generating a pixel perfect report via NPrinting and distribute in shared folder.

I create a task and schedule it from ADMIN user in NPrinting server  .

But the task is not running via scheduler.

It is showing the below log :

"Service 14/08/2017 7:30:45 AM Error Error: Output folder \\175.168.28.39\Info\Rev\AU\ doesn't exist"

When I'm running the scheduler manually,it is working fine.

can anyone suggest??

[Daniel_Jenkins · Accepted solution]

Hi Samrat,

It appears that your NPrinting Service account does not have access to the output folder. To test I would:

1. Log in to the NPrinting Server machine as the NPrinting service account.

2. Attempt to access the output folder in Windows Explorer

What do you see?

HTH - Daniel.

[samrat_g]

Thanks for your reply.

I want to dump the report (i.e. abc.csv) in the \\175.168.28.39\Info\Rev\AU

But in that output folder there is no file

[Daniel_Jenkins]

Hi Samrat,

Did you test by following the two steps? What was the result? Could you browse to the folder when logged in as the NPrinting service account?

- Daniel.