NPrinting User filters not getting applied up on distribution

[imrasyed]

Hi Experts,

NPrinting User Level Filters getting created upon import task but Filter not getting applied for respective User on Distribution task success.The Entire report without any filter is getting distributed.

Not sure where I am going wrong.

Appreciate for the Help.

Thanks

Syed Imran

[Ruggero_Piccoli]

Hi,

Please specify the version of Qlik NPrinting you are using. Then add some screenshots of the users and the filters. Thanks.

 I think you are using Qlik NPrinting 16.* and you forgot to flag the Verify Filter option.

Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.

[imrasyed]

Hi,

NPrinting Version:  Qlik NPrinting April 2018

                                       Version: 18.9.5

I am trying to upload .png but it is not allowing me to do it somehow.

I have attached .PNG.

Can you please check it once if you can open it?

Also one more Question is If I have a same users list with different filters and different connection(Differnet Qlik Apps) will that cause any problem in Distribution?

Becoz the  filter which got created upon importing if applied in report level and upon previewing its perfectly working but not on distribution.

Thanks

[Ruggero_Piccoli]

Hi,

I can see the png. Please check and attache also the logs with the error.

Yes, you can apply to a user filters from many different connections. It is supported. Please be sure that you are generating a report from the same connections of the filter you applied.

Report preview is generated with the developer user filters. Maybe the user of the developer has correct filters but the users you are sending the report have not the filters. Start by checking this.

Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.

[imrasyed]

Hi,

The Distribution is successful and report is getting emailed but without any restriction to data.

So I dont know how we can get the Logs for it? can you guide me where to get the Logs from?

I checked all that said below  but its the same issue.

Thanks

[Ruggero_Piccoli]

Hi,

The distribution is successful but without filters this means that filters are not applied. Check that each user has its filters to the right connection, the one used as data source of the sent report. 

Logs are documented here https://help.qlik.com/en-US/nprinting/November2018/Content/NPrinting/AdministeringQVNprinting/Loggin...

Check also Task Execution page https://help.qlik.com/en-US/nprinting/November2018/Content/NPrinting/AdministeringQVNprinting/Monito...

Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.

[imrasyed]

If I have

 userX  and filter is Terr100 for connection  P 

Also  userX and Filter is Terr50 for connection Q.

Will there be any issue in user level filter?

[Ruggero_Piccoli · Accepted solution]

Hi,

It is ok, but if the report uses data from connection R those two filters have no effects. If you post some screenshots it would be useful.

Add the formula =Getcurrentselection() in the report so you can see the list of applied filters.

Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.

[Frank_S]

First of all, check the 'rules' in this Filters help page.

This is critical to understanding how to use and make filters work accurately

https://help.qlik.com/en-US/nprinting/September2018/Content/NPrinting/ReportsDevelopment/Static-dyna...

This alone may help you to solve the issue by better understanding how filters are created, applied in and NP publish task.

I suspect one of two things.

1. The source data is not actually cached in your reload so reload the meta data to ensure that the latest dimension information is cached in the connection. (also check the source data to ensure it is in the source QVW or QVF).

2. You might be trying to use values from the same dimension in different areas.

For example you cannot use France as a User Filter then, Spain as a report or task filter. This will cause an empty set. See Filter rules for details.