Nprinting Could not abort the Request

[hong1]

Hi, Community

I have difficulties to abort the running job for more than 10 days. And now my Nprinting Engine is offline. Try to restart all the service a few times, still could not bring up the Engine. Is there anyone have the similar issue here?

Thanks a lot

Hong Wei

[David_Friend]

@hong1 there can be many many causes of this behavior.  Personally I would start by doing a full restart of the NPrinting server itself (not just the services) and see if that clears these.

Have a look at this KB we have:

https://community.qlik.com/t5/Knowledge/NPrinting-Server-Web-Console-Publish-Task-Completely-Hangs/t...

It has a whole list of items that need to be checked if this continues to happen.

Please update the post with how its going later, thanks!

[Frank_S · Accepted solution]

@hong1

If your engine is offline, that is what you first need to address.

• https://community.qlik.com/t5/Knowledge/How-to-Resolve-Qlik-NPrinting-Engine-Offline-Status/ta-p/171...
• NP Engine Certificates and Resolving NP Engine Offline, Scheduler will not start issues

Once the engine is online again, you should be able to abort your tasks.

Kind regards...