Export to Excel does not work: Win 10 and Office 365

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Hello community,

we use Qlik 11 "plug-in" on our Clients. The Clients have Win 10 / IE 11 / Office 365 (32 bit). When trying to Export to Excel or CSV, nothing happens. Doesn't matter if you open to Excel or you want to save it as a file. Another Client has Win 10/ IE 11 / Office 2016 and the Export works without issues.

Has anyone experienced this phenomena and have a solution to it?

Thanks!

Petra

[satishkurra]

Is it not working because of 32 bit. Have u tried other than 32 bit

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No, we have not tried to install Office 365 64 bit. We do not have that Option, it is within a managed corporate System not owned by ourselves.

[hani_saghir]

Hi Petra,

Did you manage to resolve this issue?

we're facing this issue randomly with many users, using IE plugin and Ajax

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Hello Hani,

we have found out that you can only use Office 32 bit for Export and Excel Needs to have a certain Option unchecked ...

Go to Options -> Advanced Scroll down to 'General' and make sure there is not a tick against the entry mentioning the DDE Connection. (Dynamic Data Exchange). I'm translating this from another Excel language so you'll have look around a bit maybe. This has worked for our Clients.

[hani_saghir]

Thank you for the reply,

[psankepalli]

Hi Petra,

I am having office 32 and there is no tick mark against DDE Connection (Dynamic Data Exchange). Even though My export to Excel is not working. any idea?

Operating System: Windows 10

Qlikview : 12.10.0 (Licensed Dev Version)

Office: MS Excel 2016 MSO (16.7329.1037) 32 bit

Please help.

Thanks

PS

[jrdunson]

Prasanna, did you find an answer to this?

[marko_koivuniem]

We have same situation after O365 upgrade (local installations of course) Excel export stopped working. I tested yesterday with my own computer (Win 10 Pro 64-bit) which had 64-bit version of Office installed - uninstalled it and installed 32-bit version. Nothing changes. Just spinning exporting wheel but Excel doesn't open at all.

[pankaj_m]

Have you find any solution ..we are also facing same  issue