Management Console Error

[#1]

Hi

I am getting a strange error message when trying to change the Root folder path directory in the Folders tab in the Management Console:

An Unhandled error occurred.

Validation of QDSSettings object failed:

1. QDSGeneral. Cluster Info must contain at least one item.

Anyone have any suggestions as to what the problem might be? I have made sure that the Qlikview service account has admin rights and is part of the Administrator and Qlikview Administrator groups.

Thanks

[Anonymous]

Hi,

Could you attach a screenshot of your setup?

[luis_pimentel]

Did you check out this thread? Problem might be similar: Issue when creating new user (Validation of QDSSettings object failed: QDSGeneral.ClusterInfo must c...

After doing some research, this is how the issue was fixed:

Problem: No changes could be done in the QMC configuration menu, anytime we tried to change something we got the Unhandled error message. We couldn't add publish folders, change email notifications, etc...

Analysis: Our QV installation was set up in two servers: One Server and one Publisher, and only the cluster for Publisher server was working.

Solution; the last lines of the file C:\ProgramData\QlikTech\ManagementService\QVPR\QDSCluster.xml had to be modified, in order to re-define the location of the Server that had issues with the cluster. (the lines are between  </xs:schema> and  </NewDataSet> )

NOTE: This solution will only work if you have set up your Publisher and your Server in different locations. If they are all in the same place, the situation should be different.

Hope that helps.

Luis