Offline Service installed but not working

[robert_connelly]

I posted this to the Deployment group and haven't heard anything. Figured I would see if anyone in App Development might have some suggestions.

I've installed QlikView Offline services and the service is running. I've set the user privileges on the app/document so authenticated users can download. When clicking on the download button on an iPad, the user receives Offline Views Not Supported. How do I enable this feature for a document/app? Is there any additional configuration needed on the Offline Service that I might have missed? I just did the default install.

Appreciate any help.

Thanks

Bob

[#2]

Hello Robert,

Please, see my answer in the following case, to see if it is what is lacking to work offline

offline download in Mobile devices

Guillermo

[Sokkorn · Accepted solution]

Hi Mr. Robert,

You may missed to add attribute to your document. Let try

Select QlikView file -> go to "Document Information" tab. Under "Attribute", set some value

Name: Offline

Value: True

Regards,

Sokkorn

[robert_connelly]

That was it Sokkorn. Was hoping it was something easy like that. Thank you very much for your help!

Bob

[robert_connelly]

Thanks Guillermo! This was very helpful and resolved my issue.

Have a good day!

Bob

[#6]

I'm glad you solved your problem.

You also have a good day.

Guillermo

[Anonymous]

Hi Cheav,

I am also facing the same problem . i set the attribute as offline and value as true.

And i created the bookmarks but i am unable to download the file in offline.

Its showing some error there are no bookmarks,but i have created bookmarks can you please how can i do this.

its an urgent issue.

Thanks,

krishna.