Qlik and Talend Subprocessors General Data Protection Regulation (GDPR) - Version 4.6 - November 2023

[QlikUpdate]

Version 4.6. Current as of: 22nd November 2023

Qlik and Talend, a Qlik company, may from time to time use the following Qlik and Talend group companies and/or third parties (collectively, “Subprocessors”) to process personal data on customers’ behalf (“Customer Personal Data”) for purposes of providing Qlik and/or Talend Cloud, Support Services and/or Consulting Services.

Qlik and Talend have relevant data transfer agreements in place with the Subprocessors (including group companies) to enable the lawful and secure transfer of Customer Personal Data.

Please note that, as of the date of the most recent version of this list, Qlik and Talend do not process Customer Personal Data on each other’s behalf (i.e., if you purchase Qlik offerings, your organization’s Customer Personal Data will only be processed by Qlik affiliates and Qlik third party subprocessors, and not those of Talend, and vice-versa).

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Subprocessors for Qlik offerings:

Third party subprocessors for Qlik Cloud
Third Party	Location of processing	Service Provided
Amazon Web Services (AWS)	If EU region is chosen: -        Ireland (Republic of); & Paris, France (back-up); or -        Frankfurt, Germany; & Milan, Italy (back-up); or -        London, UK; & Spain (back-up). -        Frankfurt, Germany (Blendr only). If US region is chosen: -        North Virginia, US; & Ohio, US (back-up). Customer may select one of two APAC locations: -        Sydney, Australia; & Melbourne, Australia (back-up); or -        Singapore; & Seoul, South Korea (back-up ).	Qlik Cloud is hosted through AWS
MongoDB	If EU region is chosen: -        Ireland (Republic of);& Paris, France (back-up); or -        Frankfurt, Germany; & Milan, Italy (back-up); or -        London, UK; & Spain (back-up) -        Frankfurt, Germany (Blendr only). If US region is chosen: -        North Virginia, US; & Ohio, US (back-up). Customer may select one of two APAC locations: -        Sydney, Australia; & Melbourne, Australia (back-up); or -        Singapore; & Seoul, South Korea (back-up).	Any data inputted into the Notes feature in Qlik Cloud
Third party subprocessors for Support Services and/or Consulting Services The vast majority of Qlik’s support data that it processes on behalf of customers is stored in Germany (AWS). However, in order to resolve and facilitate the support case, such support data may also temporarily reside on the other systems/tools below.
Amazon Web Services (AWS)	Germany	Support case management tools
Salesforce	UK	Support case management tools
Grazitti  SearchUnify	United States	Support case management tools
Microsoft	United States	Customer may send data through Office 365
Ada	Germany	Support Chatbot
Persistent	India	R&D Support Services
Altoros	United States	R&D Support Services
Ingima	Israel	R&D Support Services
Galil	Israel	R&D Support Services
ISS Consult	Romania	Support services for Blendr only
Wipro	India	IT support services
Third party subprocessors for mobile device apps
Google Firebase	United States	Push notifications

Qlik Affiliate Subprocessors These affiliates may provide services, such as Consulting or Support, depending on your location and agreement(s) with Qlik. Qlik’s Support Services are predominantly performed in the customer’s region: EMEA – Sweden, Spain, Israel; Americas – USA; APAC – Japan, Australia, India.
Subsidiary Affiliate	Location
QlikTech International AB	Sweden
QlikTech Nordic AB	Sweden
QlikTech Latam AB	Sweden
QlikTech Denmark ApS	Denmark
QlikTech Finland OY	Finland
QlikTech France SARL	France
QlikTech Iberica SL (Spain)	Spain
QlikTech Iberica SL (Portugal liaison office)	Portugal
QlikTech GmbH	Germany
QlikTech GmbH (Austria branch)	Austria
QlikTech GmbH (Swiss branch)	Switzerland
QlikTech Italy S.r.l.	Italy
QlikTech Netherlands BV	Netherlands
QlikTech Netherlands BV (Belgian branch)	Belgium
Blendr NV	Belgium
QlikTech UK Limited	United Kingdom
Qlik Analytics (ISR) Ltd.	Israel
QlikTech Netherlands BV (Russian branch)	Russia
QlikTech International Markets AB (DMCC Branch)	United Arab Emirates
QlikTech Inc.	United States
QlikTech Corporation (Canada).	Canada
QlikTech México S. de R.L. de C.V.	Mexico
QlikTech Brasil Comercialização de Software Ltda.	Brazil
QlikTech Japan K.K.	Japan
QlikTech Singapore Pte. Ltd.	Singapore
QlikTech Hong Kong Limited	Hong Kong
Qlik Technology (Beijing) Limited Liability Company	China
QlikTech India Private Limited	India
QlikTech Australia Pty Ltd	Australia
QlikTech New Zealand Limited	New Zealand

Subprocessors for Talend offerings

Third party subprocessors for Talend Cloud
Third Party	Location of processing	Service Provided
Amazon Web Services (AWS)	Talend Cloud AMERICAS: -          Virginia, US; & Oregon, US (backup).  EMEA: -          Frankfurt, Germany; & Ireland (Republic of)(backup).  APAC: -            Tokyo, Japan; & Singapore (backup); or -             Sydney, Australia; & Singapore (backup). Stitch AMERICAS: -              Virginia, US; & Oregon, US (backup). EMEA: -             Frankfurt, Germany; & Ireland (Republic of) (backup).	These Talend Cloud locations are hosted through AWS
Microsoft Azure	United States: California; Virginia (backup)	These Talend Cloud locations are hosted through Microsoft Azure
MongoDB	See Talend Cloud locations above

Third party subprocessors for Support Services and/or Consulting Services: In order to provide Support and/or Consulting Services, the following third party tools may be used.
Sub-processor	Data Center Location	Service Provided
Github	United States	Support ticket replication, troubleshooting
Intercom	United States	In-app customer support messaging service
Atlassian	France United States	Project management; support issue tracking
Microsoft	United States	Email provider, if the Customer sends Customer Personal Data through email.
Proofpoint Secure Share	United States	File sharing if Customer files include Customer Personal Data.
Salesforce	United States	CRM; support case management

Talend Affiliate Subprocessors

These affiliates may provide services, such as Consulting or Support, depending on your location and agreement(s) with Talend. Qlik’s Support Services are predominantly performed in the customer’s region: EMEA – France, Germany, UK,  Americas – USA, Canada,  APAC – China, Japan, Australia, India, Singapore.

Subsidiary Affiliate	Location
Talend Australia Pty Ltd.	Australia
Talend China Beijing Technology Co. Ltd.	China
Talend (Canada) Limited	Canada
Talend SAS	France
Talend Germany GmbH	Germany
Talend Data Integration Services Private Limited	India
Talend Italy S.r.l.	Italy
Talend Limited	Ireland
Talend KK	Japan
Talend Netherlands B.V.	Netherlands
Talend Sucursal Em Portugal	Portugal
Talend Singapore Pte. Ltd.	Singapore
Talend Spain, S.L.	Spain
Talend Sweden AB	Sweden
Talend GmbH	Switzerland
Talend Ltd.	United Kingdom
Talend, Inc.	United States
Talend USA, Inc.	United States

In addition to the above, other professional service providers may be engaged to provide you with professional services related to the implementation of your particular Qlik and/or Talend offerings; please contact your Qlik account manager or refer to your SOW on whether these apply to your engagement.

Qlik and Talend reserve the right to amend its products and services from time to time. For more information, please see www.qlik.com/us/trust/privacy and/or https://www.talend.com/privacy/.