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The Support Updates blog delivers important and useful Qlik Support information about end-of-product support, new service releases, and general support topics.

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Katie_Davis
Digital Support
Digital Support

Latest update as of Feb. 15, 2022. All current threats have been addressed. 

Further updates will be made as new information becomes available. 

Qlik has been diligently reviewing and testing our product suite since we’ve become aware of the Apache Log4j vulnerability mid-December.  We want to ensure Qlik users that your security is our upmost priority. We have addressed multiple vulnerabilities through a series of product patches for supported affected versions and we recommend you update to the most recent releases available, shown in the chart below.

Log4j versions before v2.16 presented the highest threat and all exposed Qlik products have provided patches with at least v2.16 and will all be updated to v2.17.1 or later under the regular release schedule as we are not vulnerable to the CVEs related to 2.17.0

We’d like to direct you to our FAQ document to review should you have any further questions, and we encourage you to comment with any additional questions.

The following products are not affected:

    • Qlik Sense Enterprise, all supported versions
    • Qlik Sense Enterprise SaaS
    • QlikView, all supported versions
    • Nprinting, all supported versions
    • Qlik Alerting, all supported versions
    • Qlik Web Connectors, all supported versions
    • Qlik RepliWeb and ARC, all supported versions
    • AIS, including ARC, all supported version
    • Nodegraph
    • AutoML
    • Qlik Catalog supported versions before May 2021 are not affected
    • Blendr
    • Qlik Data Transfer
    • Salesforce and SAP Connectors are not affected
    • Qlik Forts
    • ODBC Connector Package
    • REST Connectors
    • Qlik Sense Business

 

The following products are under review:

    • Attunity Visibility

The following products are affected. Qlik has provided patches linked here; customers are advised to install the patches at their earliest convenience.  

Downloads can be accessed by visiting our new Downloads page  on Qlik Community when signed in with your Qlik ID , then selecting the product then the latest release.

Affected Product Version

CVE-2021-44228

CVE-2021-45046

CVE-2021-45105

CVE-2021-44832

Recommended Action

Log4J Version included in patch

Compose 2021.8

Vulnerable, solved by patch

Vulnerable, solved by patch

 

Not vulnerable

 

Not vulnerable

Install 2021.8 SR01

Up to 2.16.0

Compose 2021.5

Vulnerable, solved by patch

 

Vulnerable, solved by patch

 

Not vulnerable

 

Not vulnerable

 

Install 2021.5 SR01

Up to 2.16.0

Compose 2021.2

Vulnerable, solved by patch

 

Vulnerable, solved by patch

 

Not vulnerable

 

Not vulnerable

 

Install 2021.2 SR01

Up to 2.16.0

C4DW 7.0

Vulnerable, solved by patch

 

Vulnerable, solved by patch

 

Not vulnerable

 

Not vulnerable

 

Install 7.0 2021 SR04

Up to 2.16.0

C4DW 6.6.1

Vulnerable, solved by patch

 

Vulnerable, solved by patch

 

Not vulnerable

 

Not vulnerable

 

Install 6.6.1 SR03

Up to 2.16.0

C4DW 6.6

Vulnerable, solved by patch

 

Vulnerable, solved by patch

 

Not vulnerable

 

Not vulnerable

 

Install 6.6.0 SR06

Up to 2.16.0

 

C4DL 6.6

Vulnerable, solved by patch

 

Vulnerable, solved by patch

 

Not vulnerable

 

Not vulnerable

 

Install 6.6.0 SR09

Up to 2.16.0

 

Replicate 2021.11

Vulnerable, solved by patch

 

Vulnerable, solved by patch

 

Not vulnerable

 

Not vulnerable

 

Install version published 22 Dec 2021

Up to 2.16.0

 

Replicate 2021.5

Vulnerable, solved by patch

 

Vulnerable, solved by patch

 

Not vulnerable

 

Not vulnerable

 

Install 2021.5 SR 05

Up to 2.16.0

 

Replicate 7.0

Vulnerable, solved by patch

 

Vulnerable, solved by patch

 

Not vulnerable

 

Not vulnerable

 

Install 7.0.0 SR05 

Up to 2.16.0

 

Replicate 6.6

Vulnerable, solved by patch

 

Vulnerable, solved by patch

 

Not vulnerable

 

Not vulnerable

 

Install 6.6.0 SR06

Up to 2.16.0

 

QEM 2021.11

Vulnerable, solved by patch

 

Vulnerable, solved by patch

 

Not vulnerable

 

Not vulnerable

 

Install version published 22 Dec 2021

Up to 2.16.0

 

QEM 2021.5

Vulnerable, solved by patch

 

Vulnerable, solved by patch

 

Not vulnerable

 

Not vulnerable

 

Install 2021.5 SR05

Up to 2.16.0

 

QEM 7.0

Vulnerable, solved by patch

 

Vulnerable, solved by patch

 

Not vulnerable

 

Not vulnerable

 

Install 7.0.0 SR05

Up to 2.16.0

 

QEM 6.6

Vulnerable, solved by patch

 

Vulnerable, solved by patch

 

Not vulnerable

 

Not vulnerable

 

Install 6.6.0 SR03

Up to 2.16.0

 

Catalog 4.12.0, 4.12.1

Vulnerable, solved by patch

 

Vulnerable, solved by patch

 

Vulnerable, solved by patch

 

Not Vulnerable, JDBC Appender not configured

Install 4.12.2

Up to 2.17.0

 

Catalog 4.11.0, 4.11.1

Vulnerable, solved by patch

 

Vulnerable, solved by patch

 

Vulnerable, solved by patch

 

Not Vulnerable, JDBC Appender not configured

Install 4.11.2

Up to 2.17.0

 

Catalog 4.10.0, 4.10.1, 4.10.2

Vulnerable, solved by patch

 

Vulnerable, solved by patch

 

Vulnerable, solved by patch

 

Not Vulnerable, JDBC Appender not configured

Install 4.10.3

Up to 2.17.0

 

GeoAnalytics Server - 4.32.3 and 4.23.4

Vulnerable, solved by patch Vulnerable, solved by patch Vulnerable, solved by patch Vulnerable, solved by patch

Install 4.32.5

Up to 2.17.1

GeoAnalytics Server - 4.27.3 - 4.19.1

Vulnerable, solved by patch Vulnerable, solved by patch Vulnerable, solved by patch Vulnerable, solved by patch

Install 4.27.4 – 4.19.2

Up to 2.17.1

GeoAnalytics Plus - 5.31.1 and 5.31.2

Vulnerable, solved by patch

Vulnerable, solved by patch

Vulnerable, solved by patch

Vulnerable, solved by patch

Install 5.31.3

Up to 2.17.1

GeoAnalytics Plus - 5.30.1-5.29.4

Vulnerable, solved by patch

Vulnerable, solved by patch

Vulnerable, solved by patch

Vulnerable, solved by patch

Install 5.30.2 – 5.29.5

Up to 2.17.1

GeoAnalytics Plus - 5.28.2-5.27.5

Vulnerable, solved by patch

Vulnerable, solved by patch

Vulnerable, solved by patch

Vulnerable, solved by patch

Install 5.28.3 – 5.27.6

Up to 2.17.1

GeoAnalytics Plus - 5.26.5

Vulnerable, solved by patch

Vulnerable, solved by patch

Vulnerable, solved by patch

Vulnerable, solved by patch

Install 5.26.6

Up to 2.17.1

 

Please keep in mind that Qlik's on-premise (or client-managed) data integration products are intended to only be accessed on an internal network; therefore any potential impacts of CVE-2021-44228 should be mitigated by your internal network and access controls.

For information on supported versions, please visit the Product Support Lifecycle

 

Please subscribe to our Support Updates blog for continued updates. 

Thank you for choosing Qlik, 

Qlik Global Support

 

 

Change Log:

  • Post Created Dec. 11, 2021
  • Dec. 11, 2021 1:30pm EST: Updated article to specify which products were confirmed as not affected or still under evaluation
  • Dec. 12, 2021 2:00pm EST: Updated to state that QCS was not affected; added additional products as under evaluation
  • Dec. 13, 2021 12:15pm EST: Updated to specify which versions applied to not affected products; added changelog.

  • Dec. 13, 2021 3:15pm EST: Updated to specify which versions are affected with steps to mitigate and which products we are still evaluating.

  • Dec. 13, 2021 5:10pm EST: Added GeoAnalytics Plus mitigation, and expanded "not affected" section to further products. 5:55pm EST added AIS to not affected list.
  • Dec. 14, 2021 2:10pm EST: Added Qlik Catalog, Blendr, and Qlik Data Transfer to reviewed list. Added mitigation steps for Qlik Catalog.

  • Dec. 14, 2021 2:45pm EST: Added JDBC, Salesforce and SAP Connectors to the not affected list.
  • Dec. 15, 2021 3:05pm EST: Added Patch schedule, and the following items to NOT affected: Qlik Forts, ODBC Connector, REST connectors, and Qlik Sense Business. 
  • Dec. 16, 2021 1:15pm EST: Updated Catalog version details in Patch schedule. 

  • Dec. 17, 2021: 3:25pm EST: Mitigation steps for Compose, Replicate, and QEM were updated
  • Dec. 20, 2021 9:00am EST: Updated link to Catalog patches.
  • Dec. 20, 2021 1:15pm EST: Updated top post for status of CVE-2021-45105 and language around Catalog to be 'Hotfix' with full version patches in early Jan. 2022 in published.

  • Dec. 21, 2021 3:45pm EST: Updated Catalog to be 'Service Releases' with full version 2.17 published to downloads page. 

  • Dec. 22, 2021 8:30am EST: Compose 2021.8 released on Qlik Download pages
  • Dec. 28, 2021 10:40am EST: Compose 2021.2 -- SR1, Replicate 2021.5 -- SR5, and QEM 2021.5 -- SR5 released on Qlik Download pages and marked as published. 12:00pm combined mitigation links with Patch release schedule chart.
  • Dec. 30, 2021 11:00am EST: Patch Release published for C4DW 7.0 - 2021 -- SR4
  • January 6, 2021 9:30am EST: Updated expected time for GeoAnalytics patches to "Early January".
  • January 11, 2022 7:00am EST: Updated to reflect all GeoAnalytics patches as published.
  • January 14, 2022 2:00pm EST: Marked the following patches as published: C4DW 6.6.0 -- SR06,C4DW 6.6.1 -- SR03, C4DL 6.6.0 -- SR09, Replicate 6.6.0 -- SR06, Replicate 7.0.0 -- SR05, QEM 6.6.0 -- SR03, QEM 7.0.0 -- SR05
  • January 20, 2022 3:15pm EST: Clarified that there are two patches for GeoAnalytics November 2021. Patch 2 updates log4j to 2.17.0
  • February 15, 2022 4:00pm EST: Updated chart to breakout vulnerabilities per product, reflect the latest patch versions to upgrade to, changed post title, and clarified intro statement.

194 Comments
Sebastian_Linser

@Riccardo in your current version you are still vulnerable. You need to patch to August 2021 SR2. 

266 Views
Sebastian_Linser

@Riccardo in your current version you are still vulnerable. You need to patch to August 2021 SR2. 

269 Views
Yop1986
Contributor II
Contributor II

Hi, recently we try to update our NPrinting installation, but our IT team found this vulnerability on our server.

Version Installed:

Qlik NPrinting February 2021 SR1

Versión: 21.0.2.0

20220526 Detecciones.png

 

Could you give me some information please.

210 Views
Sonja_Bauernfeind
Digital Support
Digital Support

Let me review this for you, @Yop1986 

156 Views
Sonja_Bauernfeind
Digital Support
Digital Support

Hello @Yop1986 

NPrinting does not use log4j, but log4net, and the license services is go-based, which is also not impacted. If you are seeing a false positive like this we would need to encourage you to log a support ticket with us so that we can investigate.

All the best,
Sonja 

103 Views
Yop1986
Contributor II
Contributor II

@Sonja_Bauernfeind 

 

Thanks for your help, I use Qlik for some time, but its my first time asking for support. Could you tell me how can i open a support ticket?

 

Thanks for your help.

80 Views
Sonja_Bauernfeind
Digital Support
Digital Support
286 Views
Yop1986
Contributor II
Contributor II

@Sonja_Bauernfeind Thanks a lot

 

264 Views
jtompkins
Creator
Creator

log4jversion.PNG

Above are the log4j jar files included in \Qlik\Compose\java\external on version 2021.8.0.372. Version 1.2.17 has been unsupported since 2015. Since service packs are supposed to be cumulative and version  2021.8.0.372 is higher than the SR1 for 2021.8, why does it look like it is running an obsolete version of log4j?

170 Views
Dana_Baldwin
Support
Support

Hi @jtompkins 

I am currently researching this with our internal support team on the support case you have open. Once I have the answer, I'll update the case and post here as well.

Thanks,

Dana

132 Views