Chat with us, search Knowledge, open a Case, read the latest Updates Blog, find Release Notes, and learn about our Programs.
Official Support Articles
Search or browse our knowledge base to find answers to your questions. The content is curated and updated by our global Support team
Account or Product issues? Start a chat with Support for automated answers, troubleshooting in real-time with a live agent, or step-by-step case creation for further investigation.
Production Down? Alert us of your high severity issue through our dedicated intake flow, where we’ll quickly assess and catalog your incident. Then, a Support Agent will be in contact within 30 minutes.
Manage your active and prior cases here. This is where you can upload necessary documents, add key stakeholders from your organization, and work with a specialized engineer to address your issues.
Support Updates Blog
Read and subscribe to the Support Updates blog. Here you will learn about new service releases, end of product support and general support topics.
Q&A with Qlik
Formally known as Talk to Experts Tuesday, Q&A with Qlik is our newly rebranded live Q&A chat! Meet the Qlik Team and have your questions answered in real time.
Hear directly from Qlik Techsperts! Formally known as Support Techspert Thursday, Techspert Talks is a free webinar to facilitate knowledge sharing held on the 3rd Thursday of each month.
Qlik Fix is a series of short videos for Qlik customers and partners. It is intended to provide information so that you can solve problems quickly.
Qlik offers a wide range of channels to assist you in troubleshooting, answering frequently asked questions, and getting in touch with our technical experts. In this article, we guide you through all available avenues to secure your best possible experience.
For details on our terms and conditions, review the Qlik Support Policy.
We're happy to help! Here's a breakdown of resources for each type of need.
|Support||Professional Services (*)|
|Reactively fixes technical issues as well as answers narrowly defined specific questions. Handles administrative issues to keep the product up-to-date and functioning.||Proactively accelerates projects, reduces risk, and achieves optimal configurations. Delivers expert help for training, planning, implementation, and performance improvement.|
(*) reach out to your Account Manager or Customer Success Manager
Your first line of support: https://community.qlik.com/
Looking for content? Type your question into our global search bar:
Leverage the enhanced and continuously updated Knowledge Base to find solutions to your questions and best practice guides. Bookmark this page for quick access!
Subscribe to maximize your Qlik experience!
The Support Updates Blog
The Support Updates blog delivers important and useful Qlik Support information about end-of-product support, new service releases, and general support topics. (click)
The Qlik Design Blog
The Design blog is all about product and Qlik solutions, such as scripting, data modelling, visual design, extensions, best practices, and more! (click)
The Product Innovation Blog
By reading the Product Innovation blog, you will learn about what's new across all of the products in our growing Qlik product portfolio. (click)
Q&A with Qlik
Live sessions with Qlik Experts in which we focus on your questions.
Techspert Talks is a free webinar to facilitate knowledge sharing held on a monthly basis.
Technical Adoption Workshops
Our in depth, hands-on workshops allow new Qlik Cloud Admins to build alongside Qlik Experts.
Qlik Fix is a series of short video with helpful solutions for Qlik customers and partners.
Suggest an idea, and influence the next generation of Qlik features!
Search & Submit Ideas
Get the full value of the community.
Register a Qlik ID:
Incidents are supported through our Chat, by clicking Chat Now on any Support Page across Qlik Community.
To raise a new issue, all you need to do is chat with us. With this, we can:
Log in to manage and track your active cases in Manage Cases. (click)
Please note: to create a new case, it is easiest to do so via our chat (see above). Our chat will log your case through a series of guided intake questions.
If you require a support case escalation, you have two options:
A collection of useful links.
Qlik Cloud Status Page
Keep up to date with Qlik Cloud's status.
Review our Service Level Agreements and License Agreements.
Live Chat and Case Portal
Your one stop to contact us.
Qlik Cloud is a modern analytics and data platform built on the same software engine as QlikView and Qlik Sense Client-Managed and adds significant value to empower everyone in an organization to make better decisions daily. Qlik Cloud allows you to use one common platform for all users – executives, decision-makers, and analysts.
Migrating to Qlik Cloud can help your organization:
Q&A with Qlik: Qlik Sense Migration to Qlik Cloud
Articles relevant to migration and new Qlik Cloud users
This site provides you the tools to monitor, manage, and execute a migration from Client-Managed Qlik Sense to Qlik Cloud.
Index and home
Planning your migration
Setting up the Qlik Cloud migration tools
Create and configure a cloud tenant
This site provides you the tools to begin your journey to move from QlikView to Qlik Sense and Qlik Cloud.