Skip to main content
Announcements
Accelerate Your Success: Fuel your data and AI journey with the right services, delivered by our experts. Learn More
cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous
Not applicable

executable launcher was unable to locate its companion shared library

Hi. Ive downloaded newest version of Open Studio for DI but the app doesnt open, I get the following error:

TOS_DI-macosx-cocoa executable launcher was unable to locate its companion shared library

I found few discussions about that, see links below:

https://community.talend.com/t5/Installing-and-Upgrading/resolved-Mac-Install-unable-to-locate-its-c...

https://community.talend.com/t5/Installing-and-Upgrading/Companion-Shared-Library/td-p/75439

They seem to resolve the issue but none of them worked for me. I used iZip, Extractor, Archive Utility, Unarchiver, Unrar but nothing works.

 

macOS Sierra 10.12.4

TOS 6.4.0

java version "1.8.0_131"

 

Thanks for help!

Labels (2)
29 Replies
Anonymous
Not applicable
Author

Hello,

Are you installing JDK 1.8 for your studio?

Best regards

Sabrina

 

Anonymous
Not applicable
Author

Hello @xdshi,

 

Thank you for your response. 

 

Yes, I am. Please find the specifications below. 

 

java version "1.8.0_181"

Java(TM) SE Runtime Environment (build 1.8.0_181-b13)

Java HotSpot(TM) 64-Bit Server VM (build 25.181-b13, mixed mode)

 

I've tried 1.8.151 but didn't work either. 

 

Any help is highly appreciated.

Anonymous
Not applicable
Author

Hi @Lrmr0521,

 

In my scenario, I was using bad string where the string www was not enclosed in double quotes ("www") and it was throwing the exception.

 

If you can share your logs, we may look further.

 

Thanks.

Anonymous
Not applicable
Author

Hi @psharma035

 

Thanks for your response. 

 

My problem is that I am not able to click on the 'I accept" bottom.  The User Licence Agreement tab/screen is stuck. (see attached).

 

Thanks for your help.

 


Screen Shot 2018-08-09 at 13.58.12.png
Anonymous
Not applicable
Author

@psharma035 & @Lrmr0521, I am having the exact same issue on mac High Sierra. I can't seem to get past the "User License Agreement Tab" either. It gets stuck all the time (screenshot attached). I can't scroll down the agreement either.

 

The java I have installed is as follows: 

java version "1.8.0_181"

Java(TM) SE Runtime Environment (build 1.8.0_181-b13)

Java HotSpot(TM) 64-Bit Server VM (build 25.181-b13, mixed mode)


Screen Shot 2018-08-12 at 10.18.45 PM.png
Anonymous
Not applicable
Author

Hello,

Have you tried to add -vm to jdk1.8.0_151 to see if it works?

Please have a look at the comments in this jira issue:https://jira.talendforge.org/browse/TUP-18888.

Best regards

Sabrina

Anonymous
Not applicable
Author

Hi Sabrina,

 

    Thanks for pointing out that ticket. I just had to downgrade my version of Java to 1.8.0_151 and it worked.

Anonymous
Not applicable
Author

Hello,

Great it helps. Thanks for your prompt reply.

Best regards

Sabrina

bradsheridan
Contributor III
Contributor III

worked for me with v7.1.1
Anonymous
Not applicable
Author

Hello,

Regarding of this issue:https://jira.talendforge.org/browse/TINSTL-1000

It is fixed in 6.4.1.

Best regards

Sabrina