Join Qlik Support's office-hours, recorded live, where our experts answer your questions and give more insight on our data analytics products and features. This month's topic talks about navigating Qlik Support's resources!
Questions:
- 10:38 Where to find self service resources.
- 17:27 What are Qlik Fix videos?
- 23:38 Where to post what in the Qlik Community forums.
- 26:46 Difference between Qlik Support and Professional Services
- 30:06 How to contact Qlik Support.
- 32:01 Learn more about Qlik's Chat Bot.
- 34:47 When are live chat agents available?
- 35:00 What to do if no live chat agent is available.
- 36:25 Resources requiring Qlik Community login
- 38:32 What is the difference between Severity 1, 2, and 3?
- 39:33 What to do if a production environment is down?
- 42:50 When to engage with your Qlik Partner
- 45:20 What else can you find on the Qlik Community?
- 49:32 Where to leave product suggestions and ideas.
- 50:04 Get to know the Qlik Gallery; share and explore Qlik Sense Apps
- 50:52 All Qlik Resources in one space
Transcript Attached.
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