Do not input private or sensitive data. View Qlik Privacy & Cookie Policy.
jrathgebercs
Creator
Creator

Getting Error while applying the NPrinting backup from old domain server to new domain server.

Hi All,

I am getting error while applying the NPrinting backup. I have taken backup from old server which is old domain. Now I have installed NPringting server on new domain and applied the licenses. After that trying to restore the backup. Please find the below error screenshot with command which i am using.

jrathgebercs_0-1737084702540.png

these are the command which i am using to apply the backup.

cd C:\Program Files\NPrintingServer\Tools\Manager

Qlik.Nprinting.Manager.exe restore -f C:\NPrintingBackups\NP_Backup.zip -p "C:\Program Files\NPrintingServer\pgsql\bin" --pg-password Mypwd

 

Could you please help on this to resolve the issue.

Note: I stopped the services while executing the restore commands.

Regarding,

Irshad Ahmad

Labels (2)
mpc
Partner Ambassador
Partner Ambassador

Hi, 

Are you using the same Qlik NPrinting version between old and new server ? 

Best

From Next Decision and mpc with love
jrathgebercs
Creator
Creator

@mpc 

No, different NPrinting  version and domain different.

mpc
Partner Ambassador
Partner Ambassador

Ok that's why, when you restore a backup, the NPrinting version need to be the same as before 

From Next Decision and mpc with love

View solution in original post

jrathgebercs
Creator
Creator

Okay Thank you.

Do we need Admin account to take the NP backup?

mpc
Partner Ambassador
Partner Ambassador

Yes, it's mandatory. 

From Next Decision and mpc with love
jrathgebercs
Creator
Creator

Okay, I will take backup of same version and try it. I will share the failure or success status.

jrathgebercs
Creator
Creator

Hi @mpc 

Thank you for your suggestion. Now I am able to restore backup from old domain server to new domain server. But After apply the backup i am unable to login new NP. Please suggest me on this.

jrathgebercs_0-1737516343233.png

Thank you