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Hi,
I am new to Qlik and wanted to see what Qlik Sense is.
I have downloaded the newest installation file and installed Qlik Sense Desktop.
When starting the program I get an error message - unknow error.
What should I do ?
I have deinstalled, remove folders, deleted entries with RegEdit and restarted.
After reinstalling, no change.
I have local admin rights. The laptop is running on windows 7 Enterprise
Not a good start, but I hope someone can help me ?
Best regards
Sven
Did you install as a administrator?
Thanks Ronnie fir adding your inputs , yes while installing Qlik , administrator is must , no matter any other user has same rights , we must consider only administrator
Hi Rohit,
thanks you for your help, it hasn't solved my problem but I have a better view of what may be going on, eventhough I am NOT an IT person.
- I have checked 64bit, and yes it is running on 64bit.
- I have admin rights on my computer.
- I have disinstalled the existing .NET version and reinstalled .NET version 4.5.2. as min. required
- I am connected to the internet
I tried it from the office and over VPN to our company network. Funny it works without problem over VPN but not when I am in the office. I have given this information to our IT Dept. and hope they can tell me why? Maybe a missing port?
- When running in compability mode and as a adminstrator doesn't either in the office.
Again here it is funny, that when in compability mode and the check mark is set to run as adminstration, I get the error that .NET is not installed? Eventhough it is installed, quite funny but i do not know realy what more to do.
So I have given the task to our IT Dept.
Again thanks for you help
Sven
Hi Sven,
Hope you are doing well!
Thanks for following my instructions and I am sorry if still we are not on same page.
below set of points are very important while installing:
I have checked 64bit, and yes it is running on 64bit.
- I have admin rights on my computer.
- I have disinstalled the existing .NET version and reinstalled .NET version 4.5.2. as min. required
- I am connected to the internet
Now: for this point : I tried it from the office and over VPN to our company network. Funny it works without problem over VPN but not when I am in the office. I have given this information to our IT Dept. and hope they can tell me why? Maybe a missing port?
What do you mean by It works in above statement ? what is working here , Your Qlik 3.0.2 or internet access ?
what I think now its something else and we are missing it slightly.
Best,
Rohit Kumar
Hi Rohit,
when over VPN I dont get the "Unknown Error" when starting Qlik Sense Desktop, I am allow to see the demo apps. when from the office I get the "Unknow Error" after Qlik Sense Desktop has tried to open the hub.
Therefor I must be something in our company Internet setting, e.g. missing port or something in this direction.
Sven
Hi Sven ,
I don't think port matter son desktop application, secondly if you think about internet is the issue , so when Qlik sense 3.0 is launched and people face the same issue for internet connectivity is mandatory for Qlik desktop then I found a solution and people found it working which is loop back adaptor , it makes a virtual network to your machine which tell your machine it is in a network . Find out how to configure it if you not find out tell.me please I will tell you step wise , it's very easy