Skip to main content
Announcements
Have questions about Qlik Connect? Join us live on April 10th, at 11 AM ET: SIGN UP NOW
cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous
Not applicable

How to setup Mail server in Qlikview server?

I'm in the process of setting up my mail server under the system>setup>mail server section. I have placed my host name under  the host name.I try to send the test email to myself.But it is showing this error msg " The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.1 Client was not authenticated".

1 Solution

Accepted Solutions
Bill_Britt
Former Employee
Former Employee

Hi,

Check with you IT people and see if they will accept mail on port 25. This is normally not a secure connection and more poeple are blocking it. The bad news is that QlikView doesn't support secure connection. Attach is a document that will show you how to use a secure connection.

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.

View solution in original post

13 Replies
salto
Specialist II
Specialist II

Hi,

which Authentication method have you selected under "Authentication method"?

If your SMTP server requires authentication, you need check "User name and password" and specify a user and password to succesfully send emails.

Hope this helps.

Anonymous
Not applicable
Author

Hi,

I've tried this method,but it is  showing same error msg.

salto
Specialist II
Specialist II

Are the user and password permitted to send emails through that email server?

Here my settings. Some values have changed (Hostname is the SMTP server address), and check that the user name and password are correct.EmailSettings.png

Anonymous
Not applicable
Author


Hi,

  We tried  above method by giving ip address instead of host name now it is showing 'Failed Sending mail' error .

Not applicable
Author

Hi,

first get your SMTP address from command prompt and use it in host name.

Regards

Piyush

salto
Specialist II
Specialist II

Please do confirm that all settings are correct: host name, port (by default is 25), user name and password.

For example, do a telnet to the IP address of the SMTP server to the port 25, and check if it answers:

C:\> telnet smtpserverIPaddress 25

Hth

suniljain
Master
Master

Hi Sathish,

Your SMTP server should allow communication from QlikView server  .   Please ask your admin to allow same.

Regards;

Sunil

Anonymous
Not applicable
Author

hi Sunil,

we are using office 365.So please advice me, how to configure in qlikview mail server.

Anonymous
Not applicable
Author

how to configure office 365 in qlikview mail server.