QV server error at event viewer

[dafnis14]

Hi,

The following errors appear almost daily in the event viewer:

SE_LOG: Server - ConnectToLoaded: Could not connect to loaded file (errId=-3)

Could not acces the file XXXX\yyyy Model.qvw (e=-3)

Windows Server 2012 R2

The QV server version is : 11.20.12664

Does anyone know what can cause it?

Thanks!

[Giuseppe_Novello]

Dafnis,

Do you have section access on that document?

Gio

[dafnis14]

Hi Gio,

Sorry for the late reply. I just noticed your answer.

Yes, some of the models have section access, but are not all are loaded by the server.

The ones which are, I have defined it in the Load tab of the document.

Thanks!

[Giuseppe_Novello · Accepted solution]

Ok, well the error you are getting is mostly a section access error, when a user that has not right to the document due to section access for that it is denied.

Gio

[marcobombo]

Hi,

I have the same problem. Documents with section access always give this error even though I enter the right credentials. Do you have any idea?

thanks

[Giuseppe_Novello]

Marco,

when you say "Documents with section access always give this error even though I enter the right credentials." you are NOT having issue getting into the document but still you notice this error or you do have problem log into the document and then you see this error?

Gio

[marcobombo]

HI Giuseppe,

I see the error in the event viewer logging in windows....the document have no problem. Do you know why?

Thanks

[Giuseppe_Novello]

Marco,

So you see the error right after you login into the document? What version of Qlikview do you have install?

Gio

[marcobombo]

No,

the error in the event viewer comes out when I clik on the link.

The first error is:

"The description for Event ID 300 from source QlikViewServer cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

SE_LOG: Server - ConnectToLoaded: Could not connect to loaded file (errId=-3)"

The second is:

"The description for Event ID 300 from source QlikViewServer cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

SE_LOG: Server: Could not acces the file AsseDashboard_I.qvw (e=-3)"

Then come a warning:

"The description for Event ID 500 from source QlikViewServer cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Document Load: The document C:\QlikViewDocumentRoot\AsseDashboard_I.qvw failed to load because of no access [15]."

And when I put my credential, qlikview open the document e comes this warning:

"The description for Event ID 500 from source QlikViewServer cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

SE_LOG: MetaService - HasAccess: Checking access to open following document AsseDashboard_I.qvw"

We have the version 11.20.12664.0 x64 bit.

Thanks  a lot.

[Giuseppe_Novello]

Marco,

Ok, the SE logs are logs that you may ignored, however, in SR12 got those turn off / fixed, because they are annoying. At this point I would recommend  ( but your company choice) to upgrade to V11.20.12904 (SR12)

Gio