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QlikSense Installation Error

Hi Experts,

When i download Qliksense Setup and going install then in first it install Microsoft .NET framework setup but in middile it stop and give attahed error please why it show this error and not setup not installed.

sense err.png

Thanks

5 Replies
Not applicable
Author

Hi Folks,

Any input on this why this error and my Laptop is on 64-Bit.

Thanks

tresesco
MVP
MVP

Possibly windows update was in progress while you were trying to install it. Let the update be complete, restart the system and re-install.

Not applicable
Author

Thanks but windows update is off and i restarted the system many times and try the same. after error it provide log file also can i provide that.

Thanks

tresesco
MVP
MVP

I somewhere found:

This problem may occur if the temporary folder of Windows Update has been corrupted.
We can refer to the following steps to rename this folder:
1. Open a command prompt and type: net stop wuauserv
2. Click Start, click Run, type: %windir%  and press Enter.
3. In the opened folder, rename the SoftwareDistribution folder to SDold.
4. Open a command prompt and type: net stop wuauserv
Try to install .NET Framework again.

Try it.

Not applicable
Author

I am not able to rename it the message i got the file is open in another programe.

Thanks