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J8
Contributor III
Contributor III

Login Access is showing Max in License usage summary

Hi All,

I am confused.  We have 240 tokens and Login access on License usage summary tab shows 223 being used when, in reality, no one is accessing any dashboard.  Does anyone know why and how I can release login access?  Thanks in advance.

 

1 Reply
henrikalmen
Specialist II
Specialist II

License tokens are allocated to users in your system. It means those users can access the system since they have a license allocated to them. The tokens are "used" since they are allocated, it has no relation to how many users that are actually using the system at a given time.