Unable to import License on fail over server

[Arpitha]

Hi Team,

We have an issue with importing new license file on TAC. Currently we have 2 server and i am able to import the license file on one of the server. However on the other server i am unable to import. When i try to import the license file, it says wrong password.

Attached screenshot of the error.

Regards,

Arpitha

[RVP1]

Hello @Arpitha HS​ 

Could you please check the credentials you are using and also please check if that user has the privileges to set the license.

Thanks

RVP

[Arpitha]

Hi Team, I used the admin login credentials to import the license. The same password worked for importing license on pxaa2talend02 server but not on pxaa2talend01 server. Can we have a call to check this issue further? Regards, Arpitha

[Anonymous]

Hello because the license will be stored on the TACDB, you need to fill the informations on the DB . The missing password is i nfact the TACDB one