Not Able To Log Out Of Qlik Sense Hub

[asmithids]

Hello,

When a user is logged into the Hub, they are not able to log out.  They get the attached message when they click on Log out.  The installed version is 3.2.  Has anyone see this error before? 

Thank you! 

[shraddha_g]

just click on refresh..you will be logged out..

[asmithids]

Hi Shraddha,

I tried that before posting the issue.  Doing that just refreshes the page with the same user logged in.

Thank you,

[vlad_komarov · Accepted solution]

Alec,

You need to clear your browser's data:

Specifically cookies, Passwords and Cached files...

Regards,

Vlad

P.S. When applicable, please mark this answer Correct or Helpful.

[asmithids]

Thank you Vlad!!