Reloading Governance Apps, Licence and Operation Monitor

[Anonymous]

The tasks of reloading License Monitor, as well as Operations monitor fails.

following error shown.

Message from ReloadProvider: Reload failed in Engine. Check engine or script logs. 

Any suggestions anyone !!

Thanks,

Garry

[dwforest]

What do the script logs say?

We've had apps get corrupt if the server fails (reboots, looses network, etc) during a load. If this is the case, it *may* work to open app without data and manually reload or restore app from backup when it was working.

[Anonymous]

Recently installed Qlik sense in server. These are governance apps like license monitor. The reload has been failed from start only.

the following errors in log:

LIB CONNECT TO 'QLogs'

    2018-04-10 12:42:56      Error: Connection aborted (System error: ***)

and

LIB CONNECT TO 'monitor_apps_REST_license_user'

      2018-04-10 12:43:27      Error: Connection aborted (System error: ***)

Thanks,

Gaurav

[jillwoodley]

Have you found a solution to this - i am getting your 2nd error after upgrading from June 2017 to April 2018

[PaoloMasiero]

We have the same problem with a fresh installation of April 2018 on a server with no internet access. On others server with internet access and version April 2018 there were no problems. Any idea?

[PaoloMasiero]

The problem is internet access on server for the Qlik services user.

I solved with the following steps:

Edit C:\Windows\Microsoft.NET\Framework64\v4.0.30319\config\machine.config

1a. If there is a <runtime/> tag, change it to
<runtime>
<generatePublisherEvidence enabled="false"/>
</runtime>

1.b If there is other stuff in the <runtime> section, then change it to look like this:
<runtime>
<some other key="value">
<generatePublisherEvidence enabled="false"/>
</some other key>
</runtime>

[stevedark]

Thanks Paolo, that has just worked for me.

[rumeister]

Paolo, great find. Thank you, this resolved my issue on a box which had no internet connectivity.