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kev6brown
Partner - Creator II
Partner - Creator II

monitor_apps_REST_license_user not found

Hi,

 

I'm trying to reload the Licence Monitor app and I'm getting the error - 

The following error occurred:
Connection 'monitor_apps_REST_license_user' not found
 
Why am I getting this? I can't see a connection string to Monitor apps
 
Kev
 
 
 
4 Replies
RobertTimm
Contributor II
Contributor II

Kev - Did you ever solve this issue?  I'm having the same issue.

Vegar
MVP
MVP

It looks like your user does not have access to the dataskärmen used by the application.  Please make sure that you have access to the lib.

You can also take a look at this page for troubleshooting the monitoring app.

https://help.qlik.com/en-US/sense-admin/February2021/Subsystems/DeployAdministerQSE/Content/Sense_De...

PhilipMertin
Partner - Contributor III
Partner - Contributor III

When you import the License Monitor app, it's supposed to create a data connection called 'monitor_apps_REST_license_user'. For some reason this is not happening. I was able to get the Operations Monitor working in this way, but not the License Monitor. (Also by changing the credentials on the newly created rest connectors). Can this connection be imported or set up manually? And if so, how please?

Ludovico-Deghi
Contributor
Contributor

Do you have a resolution for this issue? I have the same problem with the connection of Operations Monitor correctly re-imported while the connection of License Monitor not reloaded