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qliktime
Partner - Contributor III
Partner - Contributor III

Can't prepare data app

I'm testing out QDI, trying to replicate from aws rds postgres db to an Qlik S3 destination.

The data gateway is installed on an EC2 machine as well.

Qlik Cloud is speaking to the data gateway, and I've managed to set up a db connection through qdi to my postgres database.

Now I'm stuck at the "Prepare" step, when the landing area for the data is prepared.

In Qlik Cloud I get this error message after pressing "Prepare"-button:

Failed to prepare Data app 'Introduktion_Mellanlagring' in project 'qdi-try1' ('6388650ab84043762bcdb15b') - 'message: {"errors":[{"title":"Failed to deploy replicate agent task","detail":"QEM-PROXY-REQUEST-FAILED-1, Proxy request to remote Data gateway failed, QEM-19, HTTP request failed, Check connection on Data gateway to Replicate server","code":"REPLICATE-AGENT-DEPLOY-FAILED","status":404,"meta":{"id":"9PfUrnOPIBNxSWaygji2LZ0XzuUJjXjo","serverName":"local_repsrv","ctx":{"msgId":"VP1CT81mgt_Sv1gVcl0pvrWzIJ2SOVal","guid":null,"detailedMessage":"SYS,GENERAL_EXCEPTION,Cannot import repository from the file /opt/qlik/gateway/movement/data/tmp/221214104618,Failed to parse json field 's3Region': field type mismatch","exceptionCode":"GENERAL_EXCEPTION","errorMessage":"SYS-E-HTTPFAIL, Cannot import repository from the file /opt/qlik/gateway/movement/data/tmp/221214104618."},"code":"QEM-SERVICE-24"}}],"traceId":"f1998b47c85478b6c54f5cff515dff9d"}'

 

How should i continue?

Labels (2)
2 Replies
Ola_Mayer
Employee
Employee

Hello @qliktime,

In general, this type of issue should go through support. I still recommend that you contact support and open a case.

But while doing that please attach a diagnostic package you can grab from the log viewer. 

Ola_Mayer_0-1671030866533.png

 

qliktime
Partner - Contributor III
Partner - Contributor III
Author

Ok I'll post a support ticket