Data Prep Portal is not coming up

Anonymous · ‎2017-07-14

HI All,

I am able to install data prep successfully. data prep service is running but when try to access portal it hung.

Please see attached screenshot for more details.

Tried to increase the Xmx to 8 GB still same issue

Anonymous · ‎2017-07-17

Hi,

Which version are you running? 2.0 or 2.1?

Can you send the log and configuration files (respectively data/logs/app.log and config/application.properties)?

My first guess would be "public.ip in application.properties is not properly set".

Cheers,

Gwendal

Anonymous · ‎2017-07-17

Issue resolved, once I changed to IP address instead of localhost. But why localhost is not working, thats bit wierd..

Anonymous · ‎2017-07-18

Sometimes people change what "localhost" is pointing to in their /etc/hosts (or the Windows equivalent).

Can you try a "ping localhost"?

Anonymous · ‎2017-07-18

ping localhost

result will ping to 127.0.0.1

is that the reason ?

Anonymous · ‎2017-07-18

So "ping localhost" pings "127.0.0.1", that's good and expected .

Are you starting DP inside a VM?