Metadata locked

[modara]

Hi,

I can't retrieve the table schema from the database. every time it keeps me lock or in middle Talend open studio close automatically. in attached image as you see meta data is locked and then Retrive option is not showing.

I am using Open studio

Please help to retrieve table schema

[modara]

hi,

I don't have any access to Jira site.

when I tryed to registered its not allow me

 

[Anonymous]

Hello,

Is it working well for your when access to Jira site via other browsers?

From the error view, we just see part of information

"WARN org.talend.commons.exception.CommonExceptionHandler - Missing module group...."

Any more error message in studio log which is located in <Talend Studio installation path>/workspace/.metadata/.log   

Best regards

Sabrina

[modara]

I have no access to

https://jira.talendforge.org/login.jsp?os_destination=%2Fsecure%2FForgotLoginDetails.jspa

so how could I lodge a ticket?

even it said for an account please contact the administrator and which I click it's forbidden me.

[Anonymous]

Hello,

Our apologies for the inconvenience!

For your talend bug tracker login issue, Could you lease send an email to community_help@talend.com with you valid email address and jira credential(username, password)? Our manager will escalate your issue and re-direct it to our IT team.

In addition to that, could you please let us know is there any more error message in studio log which is located in <Talend Studio installation path>/workspace/.metadata/.log?

Best regards

Sabrina

[modara]

Hello sabrina,

I have requested to create an email account for me in jira to the email ​

community_help@talend.com

I send email from modaraz7@yahoo.com same as this account user name​

And i dont use talend at this time so there is no log file. As i cant retrieve metadata from ​database so no log file is for this specific issue. And if i again run to retrieve then talend will be locked then i have to again uninstall n reinstall talend which is lot more work. But if you again need log file i am happy to give.

Thanks

[modara]

hi,

I have created a Jira account and written my issue with all screenshots but still haven't got any reply. even not sure whether they have received my request or not

[modara]

Hi,

Its about a week I have raised an issue at Jira with given all images but still haven't any update from them.

[Anonymous]

Hello,

Could you please paste your jira link here? I will look into it.

Best regards

Sabrina

[modara]

Here is the Jira link that I copied from a web browser and also the screen shot

https://jira.talendforge.org/browse/IAMDF-1?focusedCommentId=973613&page=com.atlassian.jira.plugin.s...

[Anonymous]

Hello,

This jira issue should be in TUP/TDI project instead of Metadata Driven Framework

I have moved it into TUP project already and our RD team will come back to you as soon as possible.

Best regards

Sabrina