Talend Studio to Talend cloud Connectivity issue

[Anonymous]

Hello,

  We have a secured VPC set up in our premise.

We are using Talend cloud where we have configured projects with Bitbucket url.

Talend studio is installed on our local machine. 

We did the same settings in Talend Studio and .ini file as per the community post:

https://community.talend.com/t5/Migration-Configuration-and/Configure-proxy-settings-in-Talend-Studi...

Here we have entered VPC host,port,personal ID and Password.

After opening the Talend studio, we are not able to establish Remote connection to cloud from VPC.

But outside VPC we are able to connect to Talend cloud from studio.

Attaching few screenshots for more information:

1)Manage_Connections_Details_Talend_Studio

2)Config_ini_file_settings

3)Talend Studio error details

Can anyone please help me with the solution.

Please do let me know if you need any more details.

Thank you

[Anonymous]

Hello Everyone,

  Can anyone please help with this issue?

Regards,

Rohit Londhe

[Aravind_Ravi]

Cloud you Share a screenshot or the error message you are getting after opening the studio.?

If this is what you are looking for then, Press the "Accept as Solution " Button. 

Thanks,

AR

[Anonymous]

There is no error after opening studio.

Error is while remote connecting Talend Studio to Talend Cloud.

I have already attached the error screenshot in my post.

Regards,

Rohit

Talend_Studio_Error_Details.PNG

[Anonymous]

Hi Rohit,

     We will have to check the firewall connectivity as a preliminary step to make sure that we do not have any issues from that area. But it may be difficult to do the debugging through screenshots. My recommendation will be to create a support case so that they can remotely see the details through a Webex screen sharing call and fix it then and there.

Warm Regards,
Nikhil Thampi

Please appreciate our Talend community members by giving Kudos for sharing their time for your query. If your query is answered, please mark the topic as resolved

[Anonymous]

Thank you Nikhil
We have raised a case with support