Incompatible JVM

[Tim_Borg]

Hi,

I have recently installed Talend Open Studio for Data Integration 8.0.1 onto a virtual machine. When I attempt to open it, I am shown an "Incompatible JVM" message, and it does not open.

I have searched the community for similar errors and could not find a solution yet. Could you please provide me some assistance with this?

Attached are images of the error message and the Java versions that are installed on the Virtual Machine (the latter seems to indicate that v11 is already installed; in which case, how can I bypass the error message?)

Kind regards,

Tim

[Anonymous · Accepted solution]

It looks like your machine has more than 1 version of Java installed on it. This can require a few extra steps to ensure Talend is using the correct one. Have you tried this?

https://help.talend.com/r/en-US/8.0/installation-guide-open-studio-for-data-integration-linux/specify-another-jvm-to-launch-studio

[Anonymous]

I should also point out that you will require the JDK and not just the JRE. The best approach is to install the JDK and point to the JRE contained with the JDK.

[Tim_Borg]

Hi @Richard Hall​ , you are correct, the issue was in fact being caused due to multiple versions being installed - had not realised that.

I have uninstalled all versions, installed JDK for v11 only, then ensured that it was pointing to the correct folder. Open Studio is now accessible.

Thanks for your help!

[Anonymous]

No problem. Glad you got it sorted.