'Installing new Talend Feature' has encountered a problem

[frarestante]

I've been trying to install the additional feature to link my project in Talend with some DBMS.

In particular I see that there are these specific jar that fails to download, here's the image of the error:

How can I fix this?

[Anonymous]

Hello,

Could you please check if you can access talend-update.talend.com?

Do you use any proxy?

Please review with your IT team that the following URLs are not being blocked by the firewall on the user's computer:

https://help.talend.com/r/en-US/8.0/installation-guide-windows/proxy-and-firewall-allowlist-informat...

Best regards

Sabrina

[frarestante]

Hello,

Yes I am able to access this link. It shows me the following page:

Is it correct?

[Anonymous]

Hello,

Yes, the network connection is OK with you.

Does this issue only repro on your specific job?

It looks like you are getting jar issue when trying to connect snowflake database from tsnowflakeconnection?

We are supposing that you've followed up this online documentation about

TalendHelpCenter: installing-external-modules to add the driver via the modules window.

Are you able to load the new driver with tLibraryLoad and change the metadata connection to reference the driver file?

Here is a KB article about: https://community.talend.com/s/article/Resolving-class-and-JAR-related-issues

Hope it helps.

Best regards

Sabrina