Qlik Sense - error after instalation -500 internal server error
Hi,
I have experiencing an issue with Qlik after installing it on server. Although the installation was successful, I was unable to access the Hub and QMC. The error occurs before logging in and displays a "500 Internal Server Error" message, as shown in the attached screenshot. This screen appears after starting hub and qmc, right before entering your credentials should be.
I have tried reinstaling certificates and couple of other things that i have found on qlik forum with error 500 and nothing have worked
Could you please assist me in resolving this issue?
Couple of logs from Proxy
audit:
2 14.19.0.0 20250227T155159.999+0100 AMSVM1 e421b71c-b06f-4a4d-b577-992e80996198 Command=Install certificate;Result=0;ResultText=Success 0 0 0 INTERNAL sa_proxy 0 Not available Certificate Not available Proxy Not available Not available Install certificate 0 Qlik Certificates found, waiting for proxy settings from local repository 41bd80a2ef4dea2a5b9efbc3758eccf505001d95
System:
40 14.19.0.0 20250227T155229.406+0100 INFO AMSVM1 664b3b43-1581-4bb0-a79f-c52650a1da95 Command=Start proxy;Result=0;ResultText=Success 0 0 0 INTERNAL sa_proxy 0 Not available Proxy Not available Not available Start proxy 0 Started proxy REST API server at port '4243' 664b3b43-1581-4bb0-a79f-c52650a1da95 41 14.19.0.0 20250227T155229.407+0100 INFO AMSVM1 5ada2fcd-d55b-46de-9b38-0b20bda6b05a Command=Start internal service;Result=0;ResultText=Success 0 0 0 INTERNAL sa_proxy 0 Not available Proxy Not available Not available Start internal service 0 REST server started 5ada2fcd-d55b-46de-9b38-0b20bda6b05a 42 14.19.0.0 20250227T155229.771+0100 INFO AMSVM1 be58b06f-8530-4a13-8ca9-98ce1a89e60c Command=Start internal service;Result=0;ResultText=Success 0 0 0 INTERNAL sa_proxy 0 Not available Proxy Not available Not available Start internal service 0 Starting authentication server... be58b06f-8530-4a13-8ca9-98ce1a89e60c 43 14.19.0.0 20250227T155229.777+0100 INFO AMSVM1 53c0ba40-af86-4f0a-9317-e87ccee8f8b1 Command=Start proxy;Result=0;ResultText=Success 0 0 0 INTERNAL sa_proxy 0 Not available Proxy Not available Not available Start proxy 0 Started '' SSL authentication server on port '4244' 53c0ba40-af86-4f0a-9317-e87ccee8f8b1 44 14.19.0.0 20250227T155229.778+0100 INFO AMSVM1 d57384ba-0b81-402a-90b1-62702a381186 Command=Start internal service;Result=0;ResultText=Success 0 0 0 INTERNAL sa_proxy 0 Not available Proxy Not available Not available Start internal service 0 Authentication server started d57384ba-0b81-402a-90b1-62702a381186 45 14.19.0.0 20250227T155229.944+0100 INFO AMSVM1 30c20333-501a-42ba-9449-b00438d4ec5d Command=Start internal service;Result=0;ResultText=Success 0 0 0 INTERNAL sa_proxy 0 Not available Proxy Not available Not available Start internal service 0 Started 'ssl' listener at port '443' 30c20333-501a-42ba-9449-b00438d4ec5d 46 14.19.0.0 20250227T155229.975+0100 INFO AMSVM1 47820a2e-610e-4359-919f-85286273111b Command=Start internal service;Result=0;ResultText=Success 0 0 0 INTERNAL sa_proxy 0 Not available Proxy Not available Not available Start internal service 0 All listener services successfully started, proxy is now running 47820a2e-610e-4359-919f-85286273111b 47 14.19.0.0 20250227T155229.976+0100 INFO AMSVM1 81caa2dc-32ae-4cc7-a71d-34f873f95dd0 Command=Start proxy;Result=0;ResultText=Success 0 0 0 INTERNAL sa_proxy 0 Not available Proxy Not available Not available Start proxy 0 Starting QRS notification request: Register proxy listeners... 81caa2dc-32ae-4cc7-a71d-34f873f95dd0
Hi, it looks to be waiting confoiguration from repository, so maybe in the repository logs there is more info.
I would try to stop all services, and start again the repository, wait a minute, and check the logs in C:\ProgramData\Qlik\Selse\Logs\Repository. Confirm that all has started without errors, or search the error message on internet (or post it here, but first I would try a search).
If everything is ok, the start the proxy and repeat the process.
