Talend Enterprise 6.3 licensing error

[Anonymous]

Hi, I'm part of a company that is using Enterprise, and one of our users is getting the following error for one of our installs. The problem is that the license file *is* at the root of the directory. Also, it's the permanent license we downloaded from the download site. 

Can anyone explain why this is happening? Who should we contact for support? Thanks. 

 

[Anonymous · Accepted solution]

Hello,

Are you downloading talend free trial version V 6.3 from talend download site?

Is this 30-day evaluation license key Ok with you?

For product support, please email: customercare@talend.com

Best regards

Sabrina

[Anonymous]

Thanks, the problem seems to have been resolved. 

[Anonymous]

Hi,

Great this issue has been fixed. Feel free to let us know if there is any further help we can give.

Best regards

Sabrina