can't Login in data-stewardship with TAC user credentials

[Preeti_Gupta1]

Hi,

      We are facing problem while logging in Data-stewardshp. We can see Data-stewardship Login page(attached). After entering username and password of TAC user.  TDS portal is not loading and url redirecting back to (localhost:19999/#/), it displays blank page.

thanks,

Sunitha

[asharma1]

Hello Sunitha,

Will it be possible for you to attach the TDS and IAM service logs when you get this error?

Cheers,

Anubhav

[tbourque]

Hi

We are also facing this same issue where after we enter our TAC credentials in the IAM login page, we are redirected to TDS but are presented with a blank page.  In the data-stewardship-core log file, we see this error: "org.talend.iam.scim.exception.SCIMException: UNABLE_TO_RETRIEVE_TAC_USER_PROFILE: Unable to retrieve tac profile".  Please let me know if there is a known solution to this issue.

Thanks,

Thaddee

[Anonymous]

To help you to troubleshoot the issue we would probably need as well as the TDS and IAM logs, the data-stewardship.properties file in TDS and the TDS JSon client configuration from IAM server
Thx

[JP01]

For info,

We had the same issue whereby the data stewardship console was unavailable and it was because we had disabled the security user that is shipped with Talend. Once I set the security user back to active, all was good in the data stewardship world.

You can change the configuration of Talend to use a named user rather than the security user in one of the many config files so you can disable it, but I haven't tried or tested this method yet.

Thanks,

JP

[Bluemoon]

My security user is active but still i am unable to open data-stewardship (url: http://localhost:19999/ or http://localhost:19999/data-stewardship/ tried both)

[JP01]

Girish,

Have you checked log files to see if these provide any further useful details? Try looking in <pathto>\tds\apache-tomcat\logs

As indicated 404 implies Not Found, suggesting the server itself is reachable but the login page is not. 

Regards,

JP