encoding issue after TOS installation

[pchantry]

Hi everybody,

I just installed TOS 7.4.1 on a new Ubuntu 20.04 desktop and imported projects from existing 7.4.1 and 6.5.1 workspaces.

In TOS some text fields have encoding problem as shown in picture "Message SOAP" of tSOAP widget:

The Linux environment variable LANG=fr_FR.UTF-8.

I changed TOS preferences language from French(France) to English, no success.

What's going wrong ?

Thank you,

Philippe

[pchantry]

Well, my colleague was unable to reproduce the problem on the same computer and the same OS.

I tried openjdk 13 : no success.

I tried opening TOS from anewly created unix account : no success.

On the other hand, I have no problem with Eclipse itself nor any other Eclipse based application, like Dbeaver.

Thank tou,

Best regards,

Philippe

[Anonymous]

Hello,

https://help.talend.com/r/en-US/8.0/installation-guide-open-studio-for-data-integration-linux/compat...

In the documentation we provide a list of java environments that are supported, in the sense that we do provide an SLA and technical support for them. This doesn't mean other (non-listed) java environments will not work but simply we won't necessarily be equipped to help you with any issue you may face with them.

Your colleague have the same java environment with you?

Best regards

Sabrina

[pchantry]

Good morning,

My colleague made the test with openjdk-13. He told me:

$ java -version

openjdk version "13.0.7" 2021-04-20

OpenJDK Runtime Environment (build 13.0.7+5-Ubuntu-0ubuntu120.04)

OpenJDK 64-Bit Server VM (build 13.0.7+5-Ubuntu-0ubuntu120.04, mixed mode)

In fact, he didn't see the text of the license in "license agreement" page, but the reason was : white text on white background. He did select the text, and it appeared and was OK (no encoding problem).

I tried to launch TOS8.0.1 with exactly the same JDK-13 and I still see the encoding problem.

I also tried with the 2 recommended JDKs (Zulu 11 and Oracle 11).

Best regards,

Philippe

[jrevillard1]

Hello,

I have exactly the same issue since that I moved to Ubuntu 20.04 last week. Could you please help ?

Best,

Jerome

[pchantry]

Hello Jerome,

I am sorry I have no solution so far. I asked my question on Stackoverflow, Eclipse forums and Ubuntu forums. They have no ideas about that problem.

Anyway, thanks to you: I feel a little less alone 🙂

Best regards,

Philippe

[pchantry · Accepted solution]

Finally, a guy on StackOverflow found the solution :

https://stackoverflow.com/questions/70768665/talend-open-studio-encoding-issue

[Anonymous]

Hello,

Great you found the solution and thanks for sharing this solution with us on Community.

Best regards

Sabrina