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HES_BI
Contributor
Contributor

[statistics] disconnected - existing jobs crashed on new linux remote engine

After adding a new Linux based RemoteEngine to our Cluster, some particular Jobs failed.

In the logs we found this pattern:

Warning

... failed with code 1 and error Job stopped with errors or unable to run. Exception in thread "main" java.lang.reflect.InvocationTargetException

Info

... has been completed with status EXECUTION_FAILED.

Info

.. job is finished - 2aa...

Info

.. logs are sent - 2aa...

Info

... [statistics] disconnected

Info

... [statistics] disconnected

Info

... [statistics] disconnected

Info

... [statistics] disconnected

Info

... [statistics] disconnected

Info

... [statistics] disconnected

All jobs have some common behavior, they produce Emails including an Excelfile.

In DEBUG Mode we found, that Excel-Komponent was the last that did not come back with a 'Done'.

But what wrong with it ?

After long search we foud out, that some Linux Fonts had to be installed on the new machine.

Please talends out there, make a proper Exception.

Thank you.

Labels (2)
1 Reply
Anonymous
Not applicable

@Helge Meier​ , can you please open an issue on bugtracker? let our R&D team investigate the issue and see how to improve this or need to explain in the documentation that users need to install additional Linux program or APP. Thank you!

 

Regards

Shong