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OPBF34
Contributor
Contributor
‎2023-10-18 10:56 AM

talend administration center

Hello,

i have a recent issue, when i try to log into the Talend administration center i get to the screen where i have to confirm my license but my license is ok so when i press the check button i get stuck in the license checking step with the message "testing", as you can see on the screenshot and this can go on like that for a while without login in.

0695b00000qieE0AAI.png

thanks.

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Anonymous
Not applicable
‎2023-10-22 10:59 PM

Hello,

Could you please clarify in which Talend version/edition you are?

We met this similar issue on V 6.X.X and TAC stuck on license check due to token not able to validate , since customer environment has no internet. The root cause was that our Customer was on unsupported environment for 6.4.1 version RHEL 7.4 and customer license type is custom license which has no dependency to validate token in their previous version.

Best regards

Sabrina

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