How to uninstall Qlik Sense Desktop

[Andre_Sostizzo]

To completely remove Qlik Sense Desktop, follow these steps:

1. Backup all your Apps
2. Uninstall Qlik Sense Desktop from Control Panel / Uninstall programs
3. Delete the program folders located in:
   C:\Users\<username>\AppData\Local\Programs\Qlik\Sense
   C:\Users\<username>\AppData\Local\Programs\Common Files\Qlik\Custom Data
4. Clear the Windows registry (for advanced removal - usually unnecessary) Only carry this step out if you are comfortable with editing the Windows Registry. Qlik Support cannot assist in restoring a system damaged by the registry having been modified incorrectly.
   1. Open regedit using an administrator account
   2. Press F3 (to open the search window)
   3. Search for Qlik
   4. Delete the located registry key
   5. Press F3 again and continue until all references to Qlik Sense are removed 

If the uninstall fails with:

[0E64:0C34][2017-07-12T15:07:45]i000: Detected failing msi: DesktopConnectors
[0E64:0C34][2017-07-12T15:07:45]i319: Applied execute package: DesktopConnectors, result: 0x80070003, restart: None
[0E64:0C34][2017-07-12T15:07:45]e000: Error 0x80070003: Failed to execute MSI package.

Proceed with one of these two options:

Method 1

1. Identify and delete the folders containing the installation and the storage. The standard paths are the following:
   
   Installation:
   C:\Users\USERNAME\AppData\Local\Programs\Qlik\Sense
   
   Storage:
   C:\Users\USERNAME\Documents\Qlik  (please note this also contains your Apps and Extensions folders so as mentioned take a back up of these first before removing this folder)
   
   
2. Manually remove the software from the Programs and Features list by following these instructions:
   
   Manual uninstall instructions by Microsoft 

Method 2

If the system does not point at the correct temp location to proceed with the uninstall, follow these steps: 

1. Open regedit
2. Seach for HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
3. Change the path in "Personal" entry to a local path, but remember the old path!
4. Execute the uninstall again.
5. Change the path in "Personal" to back to your old path.