Qlik SMTP / Notification Connector: How to set it up

[Sonja_Bauernfeind]

The Qlik SMTP / Notification Connector allows to send emails from QlikView or Qlik Sense script editor. For example, user can use the connector to automatically send reporting errors or to send confirmation messages to an email address. More information under the help site SMTP Connector - Qlik Connectors

In order for a user to establish a connection with the SMTP server, the user needs to enter the SMTP details following the port that the SMTP is listening. So for example if the user has an email like user@example-domain.com and the SMTP listens to port 25 without the use of SSL, SMTP must be set up like:
mail.example-domain.com:25 and disable the use of the SSL form Qlik Notification Connector UI.

Using a google account and following the Google SMTP details from Set up a device or app to send email through Google Workspace may lead to some errors using port 465 with SSL. So a workaround is to use port 587 and SSL (where is actually TLS), as you can see in the following image:

Environment:

Qlik Web Connectors , SMTP Connector all versions

Resolution:

More detailed steps can be found in the attached document.

If the connector will not send the email, please verify the email credentials entered. If the credentials are correct and the email is still not being sent, temporarily disable any anti-virus software. If the connector is able to send the email after disabling the anti-virus software, an exception to allow Qlik Web Connectors may needed.