Qlik Community

Knowledge

Search or browse our knowledge base to find answers to your questions ranging from account questions to troubleshooting error messages. The content is curated and updated by our global Support team

Announcements
QlikWorld 2022, LIVE in Denver CO., May 16-19, 2022. REGISTER NOW TO RECEIVE EARLY BIRD PRICING

How to count sessions in Qlik Sense

Yoichi_Hirotake
Support
Support

How to count sessions in Qlik Sense

How are sessions counted in Qlik Sense? 

The following are examples of how sessions are counted within Qlik Sense.  

  • One user opens Qlik Sense Hub with One browser on One machine = 1 session
  • One user opens Qllik Sense Hub with One browser but Multiple tabs on One machine= 1 session
  • One user opens Qlik Sense Hub with Two different browsers on One machine= 2 sessions
  • One user opens Qlik Sense Hub with One browser on One machine after closing the same browser which opened Hub = 2 sessions
  • One user opens Qlik Sense Hub with One browser on Two different machines = 2 sessions
  • One user opens Qlik Sense Hub and two Apps in one browser, two different tabs and on a mobile device = 2 sessions
  • One user opens Qlik Sense Hub from Two virtual proxy with One browser on One machine= 2 sessions
  • One user opens Qlik Sense Management Console (QMC) with One browser on One machine = 1 session
  • One user opens a Qlik Sense Mashup using Two Apps hosted from the same proxy = 1 session

 

Sessions will be terminated after the currently configured Session timeout in the Qlik Sense Proxy.
If the Qlik Sense engine or Proxy are terminated or crash, Sessions are ended right away.

Once the maximum number of parallel user connections (5) is reached, this will be documented in the AuditSecurity_Repository log. To identify if this is the issue, review the relevant log and review how the user is interacting with the system. 


The log is stored in:
C:\Programdata\Qlik\Sense\Log\Repository\Audit\AuditSecurity_Repository.txt

The related message reads: 
Access was denied for User: 'Domain\USER', with AccessID '264ff070-6306-4f1b-85db-21a8468939b5', SessionID: 'e3cd957b-a501-4bec-a3f8-d35170a73efa', SessionCount: '5', Hostname: '::1', OperationType: 'UsageDenied'


Related content:


Troubleshoot too many sessions active in parallel
Qlik Sense April 2018 and later- Service account getting "You cannot access Qlik Sense because you h...
 

Labels (1)
Version history
Last update:
3 weeks ago
Updated by:
Contributors