Qlik Data Gateway: Direct Access Data Gateway failing with Internal Error

[Benoit_C]

Qlik Data Gateway is installed and displayed correctly as connected in Qlik Cloud, however data connectors are failing when testing the connection.

'O' is an invalid start of a value. Path: $ | LineNumber: 0 | BytePositionInLine: 0

Or

Status (StatusCode="Internal", Detail="Invalid metadata response (DirectAccess-2201)")

For further troubleshooting, review the local Qlik Data Gateway logs in: C:\Program Files\Qlik\ConnectorAgent\data\logs

Example error:

[ERROR] connector-agent - System.IO.IOException: Failed to bind to address http://127.0.0.1:5000: address already in use.

 

Resolution

The Qlik Data Gateway service uses port 5000.

If Port 5000 is blocked or otherwise already occupied by another 3rd party appliction, the connections will fail.

Unblock the port or uninstall/reconfigure other applications using port 5000. 

Environment

• Qlik Cloud 
• Qlik Data Gateway/Direct Access

Related Content:

Data Gateway failing with Invalid metadata response (DirectAccess-2201) 

 

[Thierno]

Hi Benoit,

I have the issue and I unblocked the port as said but it still doesn't work.
I've posted more detail in this post :

https://community.qlik.com/t5/Qlik-Cloud-Data-Services/Qlik-cloud-Data-gateways/m-p/1976446#U1976446