Skip to main content
Announcements
Introducing a new Enhanced File Management feature in Qlik Cloud! GET THE DETAILS!

Qlik Data Gateway: Direct Access Data Gateway failing with Internal Error

No ratings
cancel
Showing results for 
Search instead for 
Did you mean: 
Benoit_C
Support
Support

Qlik Data Gateway: Direct Access Data Gateway failing with Internal Error

Last Update:

Sep 1, 2022 11:05:31 AM

Updated By:

NadiaB

Created date:

Aug 29, 2022 4:49:06 AM

Qlik Data Gateway is installed and displayed correctly as connected in Qlik Cloud, however data connectors are failing when testing the connection.

'O' is an invalid start of a value. Path: $ | LineNumber: 0 | BytePositionInLine: 0

Or

Status (StatusCode="Internal", Detail="Invalid metadata response (DirectAccess-2201)")

 

For further troubleshooting, review the local Qlik Data Gateway logs in: C:\Program Files\Qlik\ConnectorAgent\data\logs

Example error:

[ERROR] connector-agent - System.IO.IOException: Failed to bind to address http://127.0.0.1:5000: address already in use.

 

Resolution

 

The Qlik Data Gateway service uses port 5000.

If Port 5000 is blocked or otherwise already occupied by another 3rd party appliction, the connections will fail.

Unblock the port or uninstall/reconfigure other applications using port 5000

 

Environment

 

Related Content:

 

Comments
Thierno
Contributor III
Contributor III

Hi Benoit,

I have the issue and I unblocked the port as said but it still doesn't work.
I've posted more detail in this post :

https://community.qlik.com/t5/Qlik-Cloud-Data-Services/Qlik-cloud-Data-gateways/m-p/1976446#U1976446

 

Contributors
Version history
Last update:
‎2022-09-01 11:05 AM
Updated by: