Some users get "Request failed" after requesting on-demand NPrinting report

[Daniele_Purrone]

• NPrinting returns the message "Request Failed" in the export window.
• Various users request the reports and for some they succeed but for others they fail.

Environment

• Qlik NPrinting  with Qlik Sense Enterprise on Windows , any

Resolution

• In the Qlik Sense app, having a 'Fixed Number' as a limitation causes Nprinting to behave essentially as a locked field or an 'always one selected' value
• Switching to “No Limitation” in the Qlik Sense app and saving it followed by a reload of the NPrinting Connection to this Qlik Sense app resolves the issue.

Does not work:


Works:
  

If this is not the solution or issue, then please check the other possibilities here for a potential fix: How to manage Qlik Sense NPrinting On Demand "Request Failed" message

Cause:

• 'Fixed Number' as a limitation causes Nprinting to behave essentially as a locked field or an 'always one selected' value
• Reference: Unsupported Qlik Sense items