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Upgrading Qlik Sense Enterprise on Windows may fail due to the following reasons:
An automated rollback will be performed.
In rare instances, this rollback fails.
Qlik Sense Enterprise on Windows
If you took a backup ( repository database, Certificate and Apps) from old Qlik Sense version, you can install/restore the old Qlik Sense version.
Please refer to step of "1-2. Restoring on a different machine (PostgreSQL)" on this article How To Take Backup And Restore Qlik Sense June 2017 or higher You should follow the step of "1-2. Restoring on a different machine (PostgreSQL)" as Qlik Sense has been reinstalled. *** You don't need to change the Shared folder.Solution #2. The new installation process
If you don't have a backup (Repository database), you should install a new version of Qlik Sense and then import Apps and certificate, and configure token and UDC for users access.