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Ken_T
Specialist
Specialist

Is there a list of common reload error messages and their usual causes? if not lets start one

I did a search for an error we saw in a scheduled reload log file.

User abort (session expired)

There were exactly zero google hits for this exact error message.
anyone seen this before?
any common causes known?
how can a session expire for a scheduled reload?

if anyone knows of other common error messages and causes feel free to add them to this post as well.

Labels (1)
  • Cloud

5 Replies
Digvijay_Singh

You may like to check if its a timeout issue as mentioned in below post - 

https://community.qlik.com/t5/Deployment-Management/Task-failed-with-an-error-quot-user-abort-quot/t...

 

Ken_T
Specialist
Specialist
Author

thanks - but i am not sure if SAAS has any config for a reload timeout. I think, a SAAS reload should run for 3 hours before it gives an error and fails (not sure what the error is, the docs do not list that)
https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Apps/reloading-apps-clou...

Digvijay_Singh

oh I didn't know its SAAS related, may be try with new support chart feature to know more about your issue?

Digvijay_Singh_0-1695054840079.png

 

MikkoL
Contributor II
Contributor II

Noticed the same info today, never seen it before and came on loads about after 50min tho many over 1 hour loads have been completed.

(saas)

Ken_T
Specialist
Specialist
Author

We are starting to see more of these - will be logging a ticket with Qlik Support today.  will post any findings