用户CALs授权的问题

[heml]

昨天我删掉了一些Users授权账号，24小时后这些账号仍然还在列表中，无法清除，导致我无法添加新的账号授权，一旦加了保存后，会自动清除，请问我要怎么添加新的User账号，谢谢。

[Jack_Guo]

Hi @heml

Please see below,

Remove an assigned Named CAL

• Removing any used Named CAL (User or Document), will begin a 7 day* quarantine period, during which the CAL cannot be assigned to a new user. 
  * 24 hours for older version of QlikView, such as 11.20 and prior.
• Removing an unused Named CAL (User or Document), the CAL assignment is immediately deleted. 
• Users returning after having their CAL revoked will automatically be assigned any other type of available CAL, such as a Document CAL, Session CAL, or Usage CAL. The quarantine period will not be reset. 

[heml]

@Jack_Guo  Thinks !

[heml]

my version is  11.20

Can this version automatically update my QVW data?

@Jack_Guo  

[Jack_Guo]

Hi @heml 

this article may helps.

https://community.qlik.com/t5/Official-Support-Articles/Quarantine-Period-For-Named-User-And-Documen....