Authentication fails for Qlik sense desktop 3.2.2

[vyacheslavg]

Hello,

Could you please advise which server (uri) QSD uses for authentication?

I'm afraid that the link to Qlik auth server is blocked by firewall, so QSD can't authenticate... 

[kaushiknsolanki]

Hi,

Make sure that you have the ports open on firewall and on server.

Below link will give you list of ports.

Ports ‒ Qlik Sense

Regards,

Kaushik Solanki

[vyacheslavg]

thanks. I don't think this is ports issue, rather host issue.

Example - https://www.qlikcloud.com/‌ host is blocked by ent. firewall.

If I knew the uri for auth server, I could quickly check if it is blocked or not.

If it is blocked, basically this means that QSD is not possible to run and this would be a complete show-stopper.

[dwforest]

I have the same question... it is simply the URI to the hub if using AD authentication?

When i try using that I get a "you have no access pass" message, but I don't see any entries in the server logs.

Thanks!

[amonjaras]

Hello Kaushik and everyone.

The page refers to the Qlik Sense Ports. I think we need the ports that QSD uses to communicate with https://qlikid.qlik.com/cloud, or maybe that is the URL you need to get that URL whitelisted.

[vyacheslavg]

Thanks. URI  above (QlikID) is whitelisted.

But I still cannot authenticate the QSD in our environment. So, couple of possible reasons - either auth URI is different for QSD, or port is blocked.

Which port is used for auth server?