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mauro_artico
Contributor II
Contributor II

Cannot login in Qlik Sense Desktop today

Hi today I try to access to my Qlik Sense Desktop but after the login it is shown the Qlik Sense Cloud. I don't know how to return to the Desktop Application, please help!!

It is the same for my collegues.

Labels (1)
6 Replies
simospa
Partner - Specialist
Partner - Specialist

Some minutes ago I had the same issue with a customer of mine.

After closing and re-opening once or twice it worked...

 

S.

 

mauro_artico
Contributor II
Contributor II
Author

I found the solution by clicking the black circle inside the "Q". What a waste of time... 

cldguevara
Contributor
Contributor

It didn't work for me. For last weeks i just waited some seconds and Qlik just changes from Cloud to Desktop, but not now. Anyone knows ?

mauro_artico
Contributor II
Contributor II
Author

It happens again today!! Help!!

bmerveille
Contributor
Contributor

Same for me.

and if you try to disable the Cloud Account via the menu, then you can't login at all anymore pfff !!!!

Opened my own case: 01517579

pepecc
Contributor III
Contributor III

Hi.

 

It is a known QlikSense Issue explained here:

 

https://qliksupport.force.com/articles/000059227

 

Best regards.