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jeanfideli1029
Partner - Contributor II
Partner - Contributor II

Data connection failure and slowness

Dear Team,

I have created a new user in Qlik QMC of our customer environment and make it as a Root admin. After that I have upgraded the version of Qlik to latest one which is May 2021 patch2. Then I am facing slowness issue and data connections are not enabled for this newly created user after upgradation. What could be reason for the disabling of data connection and the performance issue. Kinley help here

Thanks and Regards

Aswathy Vinod

3 Replies
AshutoshBhumkar
Partner - Specialist
Partner - Specialist

Hi,

Check if there are any security rules or custom properties for access to Data Connections.

jeanfideli1029
Partner - Contributor II
Partner - Contributor II
Author

Hi,

If there is a security rule or Custom property is defined for the data connection access. how can we provide the same security rule for the new user. Kindly advise.

Thanks,

 

AshutoshBhumkar
Partner - Specialist
Partner - Specialist

Check the existing user's custom properties related to data connections (if created any) and apply those values to the new user. Or, check for security rules of each data connection, you need to add a new user into those rules.